Digital Marketing technologies, such as the Sitecore Experience Platform, are only as good as the IT infrastructure they rely on to power personalization, complete transactions, and provide powerful insights. Just a few hours of website downtime could equal thousands of dollars of lost revenue and missed opportunities without the proper support plan in place.
Find Stable Ground
As Benjamin Franklin once said, “In this world nothing can be said to be certain, except death, taxes, and server crashes.” Alright so we made up that last part, but we’re pretty sure he would have said that had he lived today. The truth is, server outages are unpredictable and can occur for all kinds of reasons – sometimes taking days to recover. This is why it is important to introduce a level of resiliency to your infrastructure, instead of trusting one lonely web server to power your web presence. Our Systems Architects are available to audit your infrastructure to identify single points of failure and provide guidance to properly size and scale your production environment.
Often times, how a site will be maintained after the initial site launch (both in terms of day-to-day ongoing maintenance and the management of the underlying infrastructure) is left as an afterthought. This can lead to later headaches for marketing teams who are at the mercy of the infrastructure’s stability in order to drive business value. However, through the convenience of our Managed Services plans, Delphic can provide proactive monthly maintenance and support, performance tuning, and monitoring for your application so you can avoid costly surprises later. Get started today by asking your Delphic Account Manager about our Managed Services plans.
Know Your (Resourcing) Limits
In addition to having a proper infrastructure support plan in place, it’s important to understand the types of IT tasks it might involve and what roles/resources are required to ensure the technology doesn’t get in the way of marketing success. Delphic has a team of dedicated engineers with expertise in cloud hosting architecture (e.g. Amazon AWS, Microsoft Azure, Rackspace), optimization, security, and performance monitoring to help you sleep better at night.
It’s a DevOps World
Large-scale enterprise solutions like Sitecore require efficient, large-scale deployments. We have found that by following DevOps principles and developing the right toolset we are able to manage multi-server architectures much easier and with lower risk than with conventional scripting or error-prone human intervention. For example, Delphic uses virtualization, Infrastructure-as-Code (via Chef), and automation (via Jenkins and TeamCity) to create testable, flexible, and easily reproducible environments in the AWS Cloud.
Contact Delphic today for more information about our Managed Services plans and find out how we can help ensure your investment will continue to run smoothly while maintaining the right balance of stability, performance, and cost of your infrastructure.