The Clients I Can't Afford To Take by Bill Sebald
This post is a witty and very accurate depiction of different client types. Luckily, Delphic Digital doesn't have any of these, but Bill lays out what to do if we did. My favorite line comes in at the tail end:
"Oh, and if by chance you encounter a hybrid of all these client-types above, the only tip I have is... flee. I've yet to find any way to tame this three-headed egotistical, dictating, negotiating creature. That's schizophrenia on a level I can't even comprehend."